ARTOTEL Suites Bianti Yogyakarta

"Thank you for a wonderful stay . A beautiful hotel and the staff are amazing . We enjoyed so much . Very luxurious "

"Everything was great!! All staff were always very kind with their high hospitality. I really enjoyed this stay."

"From the moment we checked-in, the services were outstanding. They made the experience very personal. We love the room, it was clean, spacious and beautifully decorated. The hotel smells amazing too! Very lovely. Love the food at breakfast, the options are endless. The location is also very central. Easy to reach and go around. We would definitely return if we’re in Yogya and recommend the hotel to our friends and family."

"The restaurant and common areas"

"The staffs are super wonderful. We stayed on the 3rd floor. Horrible moldy hallway with very bad peeling wall cover. We got upper respiratory infection returning from the trip. I would have given the hotel a super minus review if i could. The hotel lobby was adorned with strong perfume scent to masks the remaining moldy place. "

"Absolutely terrible room (4 rooms actually.) After arriving and entering the room I was stunned. I had to actally think about what was happening, take stock and make a quick decision to contact the front desk and tell them NO WAY! I then called my friend in the next room and he was in agreement, there would be no way we would be staying the 4 nights booked in these hotel rooms. The manage came up and asked what was wrong and I opened up the curtains and began to point out issue after issue. The head board was stained, the carpet stained, wallpaper peeling, worn furniture, exposed wire in the bathroom above the shower, dusty furniture, bad paint, old bathroom,,, etc,etc,etc. I have traveled quite a bit in SE Asia and Europe and the United States and the only other experience I can liken these rooms to were nasty motels along highways of the United States, worse! We were shown two other rooms but the same result. I was Not going to stay there, no way, Not for the money I paid, it was not a fair deal. This is where the customer service came into play. The manager, I wish I knew her name, she was the day manager on Monday October 16th, the day I checked in worked so hard to help us out and it finally came down to me telling them, "you need to get me into another hotel period." I was not the friendliest at that moment and at every point where I would have told me to go take a walk, she handled herself with dignity and compassion and never lost her cool. She got us another booking."

""

"Nice large room but too little light, and with stains on the carpet and upholstery. Shower floor slippery when wet. Breakfast OK except we were told 30-minute wait for the "famous croissants".. The pool is small. Lovely staff."

"The staff was great. Breakfast included was excellent. Best croissants in Asia. Best deal for clean hotel in Yogyakarta. Fairly close to airport. "