Aston Pluit Hotel & Residence

"Ideal location for project based locally"

"Nice place"

"Clean and friendly staff. "

"The hotel is dirty and cockroach is everywhere in the room. It is dusty too."

"Beware the cockroaches, you will wash your hair with shampoo and cockroaches. "

"- many ants - doorbell broken - The first room had no security latch - sink tap has scoliosis - only 2 pillows - aircon is directly in front of the bed - weak breakfast selection - only one toilet roll (2PLY!) - only two bath towels (no hand/face towel) For a 4 star hotel…terrible"

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"Not nearly as nice as it appears in photos. Nothing is really walkable in the area and the only real attraction is the shopping mall. Hotel was dated and bathroom was really awkward with a shade over a glass wall. Bed was decently comfortable. Would only stay here if business required it. Not for couples/holiday."

"Staff and service was exceptionally excellent. They went out of their way to attend to our needs. My 6 year old granddaughter left her purse containing money in a common area. We didn’t even realize it was missing until upon checkout they asked if it was ours and returned it intact. They also made car reservations and translated for us. Additionally the breakfast buffet was 5+ stars. Had everything you could imagine beautifully presented. It was a very impressive display and hard to imagine for the price of a night. Well worth the cost of the room. Only con was the building and interior is starting to appear weathered but not enough to distract from the outstanding service and quiet room "

"In cahoots with crook taxi drivers. I took taxi from airport to this hotel and the taxi driver tried to give me fake receipt with fake numbers from 2 days before the ride even took place. Then I talked to the hotel people here since they can speak indonesian hoping they would tell the driver the ride should only be 100k instead of 200k (we already took the same way before with another taxi and we only paid 100k). Then the hotel people tell me the 200k fee is "standard" but when I confronted with the hotel people and the driver with the fake reciept, and the fake dates, the driver tells me it's "printing error" and now 'only' demand 150k, and the hotel people tell me it's "standard" now, where the standard seemed to change just in 5minutes from 200k to 150k. Yes it's only 50k IDR but the principle is that the hotel should be the customers' advocates not crook cab drivers. My best advice is to avoid this hotel and, or most of all, any taxi services this hotel calls for you"