Discovery Ancol

"Hotel is dated but clean and staff are friendly and approachable. Unfortunately there are lots of mosquitoes especially at the lobby area and guest receptions area. These are in the hotel and not outside. Best to eliminate this at its their first impressions when we come in and where guests sit around at the lounge cafe enjoying pastries and coffee. Can't stay long with all the mosquitoes. "

"The Discovery Ancol is quiet and clean but shows visible signs of being a dated hotel. The staff were quite attentive and professional. "

"Lobby and restaurant are very nice but the rooms are a solid 3 stars-not more than that. Updates are needed all around!"

"It was nice some rules they told me about the pool were not listed in the pool rules so I was confused I respectfully accept there request but felt uneasy "

"I requested a non-smoking room but the front desk staff insisted that I requested a smoking room so she gave me a smoking room. I showed her from my reservation that I requested non-smoking room but she was unable to give me a non-smoking room. She gave me a “flexible” room where smoking is optional (basically a smoking room then??!!) and the room smelled cigarette. Pool was very nice, breakfast was good, there are a lot of attractions nearby."

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"Terrible service, staff could be trained to either care or be guest centric"

"Good hotel for the price. The buffet is amazing but make sure you show up at 9. By 9:30, there will be no food left. I recommend to bring your own shampoo and conditioner. The bathroom is borderline in term of cleanliness. But.,, it is south east Asia. With humidity, it is expected."

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