Grand Dafam Ancol Jakarta

"good room"

"The lobby and staff were amazing at Grand Dafam. Every morning Leila was very pleasant and made sure we were taken care of. Our first room had mold in it but after addressing our concerns with hotel manager Joco, we were upgraded to an executive suite. Joco provided great customer service. Overall the staff and breakfast made our stay at this hotel wonderful. "

"Probably just renovating or not. But the hotel was not like how described. We found a bowl of noodles in the fridge from a previous customer. The pool was dark and dirty looking. The road near by was noisy day and night. "

"Clean, respectful staff, nice breakfast buffet. No choice eateries nearby. But ⅞."

"Our "non-smoking" room was a "smoking" room until the day before we arrived. It smelled terrible."

""

"bad check in not allowed to check room before book less staff in reception waiting too much to check in"

"This hotel didnt reach my standards, I rearly write a review about a hotel but this hotel nobody should stay at."

"1. My umbrella was missing in the front-door. 2. Security in the car parking area point me to the far direction to the lobby while the nearest door to the lobby is near him. It was raining. 3. Television antenna cable is broken. (Room 2309)"

"Had to wait over two hours for a room then was told the room was still not ready, finally screamed at desk staff who upgraded my room what a joke had to wait one hour for a salad in their café oh and here's the kicker no one else was in the cafe"