Hanoi Emerald Waters Hotel & Spa

"Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street."

"all staff are very hospitable "

"Lovely hotel and amazing staff. "

"Wonderful location and staff 😊"

"Friendly staffs"

"The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay. "

"The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with."

"staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well"

"Wonderful staff attentive to details & dedicated to customer service; great location in middle of “Old downtown”. Strongly recommend this hotel for location, staff professionalism & service!"

"Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect"