Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710
Popular Amenities
About This Property
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is a 4.5-star hotel ensconced in the dynamic center of Puerto Aventuras that offers a perfect blend of comfort and convenience. Enjoy a leisurely swim in the hotel's inviting pool. Experience ultimate relaxation at our luxurious spa. Complimentary parking is available for all guests.
Guest Reviews
"Like did the scenery and how great the staff and everyone was "
"loved it all "
"STAFF WAS SUPER NICE AND PROFESSIONAL. DRINKS AT THE BAR WERE GREAT."
"Property service wasn’t up to par. Broken things in the room. Food was very good!!"
"Best resort ever"
"Property needs major upgrades building is falling apart. My room smell like mold certain areas in the hotel in the Haven, adult building also smell like mold, a lot of water leakage on the floor and coming from the ceiling."
"Do not spend any money in this hotel. We went 30 people for family reunion and no one was happy with this hotel. No good food, limited variety of food, worst grade alcohol. "
"I paid a $500 deposit when I booked the trip in May. When I arrived at the resort in Aug, I had to pay the full amount as they did not account for the deposit. Although, Expedia recognized it. Also, when I checked in they did not provide any information except the cost if I loose my wrist band. The food and the areas around the property was nice but not the room. There were cracks and water damage in severals spots on the ceiling. "
"Three pool options with one being adults only was great. The staff and guest were all very friendly. "
"The food was 5 stars and the drinks were amazing. Hotel staff get 2 stars. Major issues with our room and trying to get housekeeping to clean the room on time. Front staff then tried to trick us into signing a waiver of claims and rights because it was raining so bad people were falling and getting injured at the resort. When we declined to sign away our rights, everyone became very cold. "