Hotel Terme Helvetia

"We stayed here for 5 nights and it was simply a base for us. The hotel is tired and needs updating. The fitness centre is old and equipment is in bad condition. The reception staff, except the man, are grumpy and unwelcoming. We will not return. "

"We had a very special and relaxed 4 night stay at Helvetia. We were very pleased with comfortable big room and most welcoming atmosphere! A big thank for every single member of the team, who made our stay unforgettable! We loved swimming in the pool, it is a big enjoyment for us. It's works till 11pm,which is very convenient,if someone checked in a bit late. But most empression we got from the restaurant. We booked with a full board, and every meal was just delishes and witha good choice. Fantastic service and we know now about Italian cuisine more , thank you very much for it! Also we used a free bikes ,to cycle along wineyards and fields,by a very good cycle road we found. Would like to visit Helvetia again one day! "

"Pool - good, and good workung tine Breakfast - good but only in the begeining because staff dont adding what guests spend = this is the biggist bad impress in hotel. Parking - good, but too small and when you come in the evening there are no place available Bicucles are in bad condition and old"

" Very friendly personal but ,mostly , not enough English . Very good location . Very good food in the restaurant . "

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"Wonderful hotel, great service and comfortable stay! Strongly recommend it!!"

"Nice stay and lovely people!"

"Hotel was nice and the pools also. We just went for an overnight stay, but still enjoyed the pools and sauna all evening on a Sunday and until we checked out Monday. Breakfast was good also."

"After having stayed at this hotel well over a year on and off (we are stationed at a base down the street) this was a our last and most disappointing stay. The receptionist was very rude, we had changed our room three times and the amenities are very worn and in disrepair. The cleanliness of the rooms leaves a lot to be desired and the management seems concerned to assist only "direct purchase" customers only. When you tell them the purchase was made via Expedia, they seems rather annoyed. I will need to find a new hotel, there are so many things wrong with this property my patience has been tested way too much."

"Found out there was no soap nor shampoo around 10 pm when I was going to shower. Staff did not believe there wasn't even a soap dispenser installed. Invited to show him but he denied. Bottom line he said it wasn't his fault and said i was to blame not finding out sooner and he had no key to get supplies. He was yelling only calmed down when I was getting REALLY upset. Breakfast buffet was so so, but waiters have lots to learn from US."