La Casa Hanoi Hotel

"Really enjoyed the buffet breakfast. Staff were very helpful and friendly"

"Good value for money and in a good location. The staff are very friendly and the breakfast options are good. "

"Is this hotel even in Vietnam? The country known for great service? Carry your own bags to the room. Bedroom was ghastly. Don’t be taken in by the picture of the pool. Plenty of other great hotels with pools. Bar closes at 10. Breakfast not worth getting up for. "

"4 star restaurant in Vietnam is very different than the ratings in US/Mexico. Overall, not a bad stay. WiFi is iffy if you need to do work. "

" Clean and comfortable with a friendly, helpful, and supportive staff"

"Service is good. "

"I liked the area.it was very walkable and the pool although it was a little cold to swim. The lobby is comfortable and has some nice paintings The rooms could have done with a bit of updating and were quite small and the carpet needs shampooing The staff are very nice in reception The breakfast was very average for the type of hotel it was and I thought should have included western as well as Vietnamese coffee also although we went at 8. 30 - 9 .The staff were cleaning up and packing up which makes you feel uncomfortable "

"Left feeling very disappointed with this hotel. I booked and paid for a double bed, checked in and found i'd been allocated a single bed only. Spoke to reception, they said they gave me a single bed as i was travelling on my own. Explained that i had paid for a double because that was what i wanted. Response was hotel was fully booked for the night. Was only a two night stay so moved on after the second night. I drank a can of orange from the room which at check out they wanted to charge me 100000 vnd, i reminded them that they had made an error with my room, reluctantly i felt the front desk manager gave me that drink complimentary because of the error. Just a point to note, the rooms dont look like what the images show when booking, the word 'catfish' comes to mind."

"Almost properties were well prepared for guest but room facilities are little need maintenance. Staffs are all nice friendly, receptionists, breakfast staff, bellman even housekeeping has good hospitality for guests. "