Mercure Convention Center Ancol

"The restaurant and morning breakfast was good and the staff was helpful and friendly."

"Big and clean rooms that keeps a good standard. Large beds, stable wifi, silent and good space for working or playing. A lot of activities for kids at all ages with a mini version of a in-house water park and a kids club that has VR games and a large activity room. Breakfast was good and had a lot of options. Staff always friendly and accomodating."

"Nice get away from the city. Save and quiet area. Internet wifi terrible"

"Pool and the Pool Staff Andy very careing and friendly"

"UNIQUE IN JAKARTA"

"Horrible stay! When we entered our room at night itbwas full of cockroaches everywhere, on the bed in our bags and in our shoes! Receptionist and hotel were aware of the issue butbwere taking chances with guests. Tge momnet i complained they moved us to the newly renovated floor. Even then the room still smelled like drainage and the smell was stronger in the toilet. Avoid this hotel no matter what. Didnt expect Mercure to become such a third rate hotel."

"Hotel property was great. Only thing leaving it. Taxi is a must and for some reason you have to pay 25,000rph every time you come back in to grounds. It's not the hotel that's charging its a park where the hotel is at. "

"The room Is outdated. The window knobs are rusted. Towels are dirty. They don’t provide hand towels unless upon request. No soap dish on the sink. We booked 2 non smoking rooms and requested for adjacent. Instead got one of the adjacent room and other one down the hall. No availability I’m guessing. throughout the night, can smell cigarettes smoke seeping to our room. Constant loud noise outside the hallways. We booked for 3 nights of stay, After 1 night, we checked out early and adsorbed the cost for other 2 additional nights. For the price, wouldn’t come back. "

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