Mercure Istanbul Bomonti

"A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof. "

"The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone."

"I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience."

"Very poor run hotel. Pictures are not real"

"It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be"

"I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad"

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"Es hat uns sehr gut gefallen, zimmer war sehr schön"

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