Mercure Jakarta Cikini

"Good customer service. Accessible location."

"This was a great property for the money; but then did it again this is JAKARTA do It’s cheaper than staying in Memphis or Tuscaloosa Alabama. Nice room. Good location. They try to make the rooms boutique-style; not enough light to do things like shave properly. A good solid, Brated property"

"The location is good as the property is in the central area of Jakarta which gives you about the same travel time to most places around the city. But, this also can be a disadvantage because of the heavy traffic to get in and out of this Cikini area. The hotel was good. Breakfast was okay. However, the front desk staff were not as friendly as many other hotels I've stayed. As an example, when I asked for a store that may be open at a late hour, the staff wouldn't even look at me but say 'everything is closed' while looking down at a computer monitor, not looking at me. And this similar event happened twice during my stay. I'm not asking for anything special, but I definitely felt like I was not welcome to ask a question as their guest. "

"The lobby and restaurant area is well maintained. The staff are friendly and helpful. There were drinking water machines positioned all over, so that you could refill your water bottle. I had the standard room, which was rundown and in need of a makeover. It made the room look dirty. There was a filthy carpet, which was covered in so many stains. The view from the room was of a grey wall and a roof. I have been paying a similar room price throughout Southeast Asia, and this is well below par. "

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"Stayed here 8 months ago and was happy with the room and service. This time I was given a room on the first floor with no view, the shower had mold in it and the breakfast was delivered to the room well before the appointed time so it was quite cold and unappealing. "

"Hotel is nice. The rooms are fairly simple but good. "

"Good hotel"

"Great staff. Nice rooms. The dinner menu is not extensive but it is OK."