Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
Viceroy Riviera Maya All Inclusive is a premier 5-star hotel placed in the cultural hub of Playa del Carmen that offers a perfect blend of comfort and convenience. Guests can unwind with a refreshing dip in the sparkling outdoor pool. Pamper yourself at the hotel's tranquil spa. Stay connected with seamless free WiFi throughout the hotel.
"An amazing experience!!! Will be back one hundred percent. The staff is incredible I literally wanted for nothing the whole time. Incredible place to hide away and be spoiled "
"Property is beautiful, staff and food were amazing and the spa was perfect. Celebrated wife bday and it was everything we wanted. Will definitely be going back. "
"By far the best resort we’ve ever stayed at. Staff was amazing and the food was delicious. Loved how quiet it was and definitely peaceful place to relax. Met beyond expectations. Already looking into booking for next year. "
"Viceroy hotel is top of the line luxury. The staff was over the top attentive and the property is secluded, well kept and reminded me of “Disney” detail- attention to everything- sight, sense and sound."
"This was my first experience where I was in awe of the service provided by the hotel staff. Every single employee goes far and beyond to accommodate you with anything you need. I really felt pampered."
"Beautiful property. The staff was very friendly and always smiling and saying hello even the outside vendors that they had working were very friendly. The hosts were always respectful and cheerful. The wait staff were excellent. I can’t say enough about this resort we will definitely be coming back. "
"One of the most beautiful experience I had in my life. Pepe, the waiter in the beach is the best!!!! I will go back very soon "
"Great service. Unique experience. Quiet getaway. "
"One word, REJUVENATION!"
"I called to cancel my reservation due to a predicted tropical storm. The property had no record of a reservation for me. Viceroy proceeded to reach out to confirm my reservation through Expedia, and then cancel my reservation, only to claim half of my cost due to a cancellation/no show. I would highly recommend staying somewhere that has more values and ethics that to do business in this manner."