VR CLUB Tulum Riviera

"Very nice beach front property with very helpful staff. "

"Everything was great but the staff was exceptionally friendly "

"The staff was super friendly, and the place was so clean and outstanding"

"The staff was amazing! Everyone was very kind and welcoming. Enjoyed the private beach and easy parking. Definitely recommend have a vehicle as the is a bit more secluded. "

"Beautiful place, the staff show us the turtles that were born going in the water. Awesome experience. Beautiful view to the beach. Love it. "

"Really bad pot holes on the way to the hotel However the stay was really nice and the staff was really helpful I loved it."

"My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good. "

"My initial reservation was at this hotel. However upon arrival everything was so pretty and all, but the AC in there rooms was not cold at all. They offered to move us rooms but the other room was hot as well. asked for a fan and they were unable to provide us with one. Then said (we can buy one, but you will have to pay for it).. Reached out to our booking site and they where able to us hotels immediately. "

"The road to the hotel is just in a bad condition; rocks and holes everywhere. Be careful if you rent a car. The location was great, right on the beach and 15-20 min drive to Tulum. The concept is clearly made around the idea that they will try to sell you all inclusive (1200 pesos/person/day). We were told we can decide later and just use the menu for the restaurant if we wanted to ordered dinner that is not a buffet. It was fine the first night, but then the rules suddenly changed. We couldn't order and the restaurant staff kept making excuses and changing their "offer" as the conversation continued. We refused to pay for the buffet and left. This would've all been fine if we were told from the beginning and if they were clear about the "rules". "

"Overall a nice hotel. Decent food and friendly staff. Drinks were weak and only Dos Equis beer that wasn’t cold. DO NOT rely on the hotel images here! The buildings in the entire bottom have of the aerial view are abandoned, with broken windows and the pool hasn’t been operational in years. ONLY 2 POOLS HERE. "